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4K Streaming or Download

https://www.woodmanforum.com/viewtopic.php?f=1&t=9556

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4K Streaming or Download

Posted: Sat Jul 30, 2016 9:38 pm
by yuila2
Dear Pierre,

As I have a 4K Monitor I can not Download 4K videos from you site and it says "Download not Available".
Also there's not any 4K selection in your stream player.
Do I need to upgrade my account? Is there anything I should do?
Please help me.

Thanks,
Yuila

Re: 4K Streaming or Download

Posted: Sun Jul 31, 2016 7:50 am
by PIERRE WOODMAN
You can download 4 K only 5 days after a video has been put online if you are already member or 5 days after your subscription or purchase if you are new ...

PW

Re: 4K Streaming or Download

Posted: Tue Aug 02, 2016 1:41 am
by yuila2
I meet all these conditions but still "Download is not Available" and no 4K streaming.

Re: 4K Streaming or Download

Posted: Tue Aug 02, 2016 7:16 am
by PIERRE WOODMAN
It's not 5 days the video is online and the 4 K is streamed in 1080p not in 4K ...

PW
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