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Problems with downloading

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Problems with downloading

Postby carnage » Mon Jan 09, 2017 1:59 pm

Is anyone else having issues downloading the movies? I keep getting a message stating "Downloads not available," this is different from the one stating downloads wont be available for 5 days. I can watch the movies streaming, but just cant download. I tried contacting customer support twice and got no response. Any ideas?
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Re: Problems with downloading

Postby PIERRE WOODMAN » Mon Jan 09, 2017 10:01 pm

Yes you're using a VPN ...

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Re: Problems with downloading

Postby carnage » Tue Jan 10, 2017 9:56 pm

I am using the same computer and network that I always have. I've tried using different computers with different connections including LTE, and still am having no luck. I even made sure my home network is not using a VPN.
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Re: Problems with downloading

Postby PIERRE WOODMAN » Thu Jan 12, 2017 11:06 am

contact the support then

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